Platform Subscription and Usage Terms

Last Modified: March 26, 2026

These Platform Subscription and Usage Terms govern access to the iink platform, including subscription tiers, billing, usage limits, overage fees, renewals, and payment obligations. These terms are incorporated by reference into any applicable Order Form.

1. Subscription Structure and Billing

Access to the platform requires an active subscription to a designated service tier (“Tier”). Each Tier includes a defined number of Check Submissions and is sold on an annual basis.

1.1 Monthly Billing

Paid in equal monthly installments over the twelve (12) month subscription term.

1.2 Annual Billing

Paid in a single upfront payment for the full twelve (12) month term.

Regardless of billing frequency, all subscriptions are for a twelve (12) month term.

2. Usage Limits and Overage Fees

2.1 Monthly Billing Customers

Each Tier includes a set number of Check Submissions per calendar month. Any Check Submissions in excess of the monthly allotment will be billed at the applicable overage rate on the next month’s invoice.

2.2 Annual Billing Customers

Each Tier includes a total number of Check Submissions per subscription year. If total usage exceeds the annual allotment before the end of the subscription term, additional Check Submissions will be billed at the applicable overage rate on a monthly basis as incurred.

3. Definition and Measurement of Check Submissions

A “Check Submission” is counted each time a unique check is submitted to the platform for review.

A check will be considered a new and unique Check Submission if it is reissued for any reason, including replacement of a prior check.

Edits or revisions made to a previously submitted check, such as correcting amounts, payee information, or other details, will not be counted as a new Check Submission, provided such changes are made within the same check record and do not result in a reissued check.

Company’s determination of Check Submissions and usage counts shall be final and binding, absent manifest error.

4. Upgrades and Renewal

4.1 Monthly Billing Customers

Customers on monthly billing may upgrade to a higher Tier at any time during the subscription term. Changes take effect immediately, and pricing is adjusted on a go-forward basis.

4.2 Annual Billing Customers

Customers on annual billing may renew early (“re-up”) to the same or a higher Tier at any time. Upon re-up:

a new twelve (12) month subscription term will begin immediately; and
any unused Check Submissions from the prior subscription will carry forward and be available in addition to the Check Submissions included in the new subscription term.

5. Auto-Renewal and Termination

All subscriptions will automatically renew for successive twelve (12) month terms unless either party provides written notice of non-renewal at least thirty (30) days prior to the end of the then-current term.

Subscriptions are non-cancelable during the active term. Any notice of non-renewal will take effect at the end of the current subscription term, and no refunds or credits will be provided for unused portions of the term.

6. Payment Terms

6.1 Payment Method Authorization

Customer agrees to maintain a valid credit card or other approved payment method on file at all times and authorizes Company to automatically charge such payment method for all amounts due, including:

subscription fees;
overage fees;
check processing fees, including mortgage-related fees;
stakeholder fee backstop amounts; and
any other fees incurred through use of the platform.

6.2 Invoicing and Payment

Unless otherwise specified, all invoices are due within fifteen (15) days of the invoice date. Charges may be processed upon invoice issuance or thereafter. If a payment method cannot be successfully charged, Company may issue an invoice for the outstanding balance.

6.3 Late Payments

Amounts not paid when due may accrue interest at one and one-half percent (1.5%) per month, or the maximum permitted by law, whichever is less. Customer is responsible for reasonable collection costs.

6.4 Taxes

All fees are exclusive of applicable taxes. Customer is responsible for any sales, use, or similar taxes imposed by applicable jurisdictions, excluding taxes based on Company’s net income. Company may charge and collect such taxes based on Customer’s location and applicable law, and Customer authorizes such amounts to be charged to the payment method on file.

7. Stakeholder Fee Responsibility

In addition to the payment obligations set forth above, use of any billing method in which fees are allocated among stakeholders, including without limitation proportional withholding or stakeholder-specific invoicing, may result in unpaid fees due to failed or disputed payments, returned checks, or refusals to pay.

Beginning April 1, 2026, the File Creator is responsible for ensuring that all fees are fully paid. If any stakeholder has not paid their portion within thirty (30) days of invoice, Company may charge the unpaid amount to the File Creator.

The File Creator agrees that any such unpaid amounts may be added to the next monthly invoice and will be due in accordance with standard payment terms. This obligation applies regardless of Company’s efforts to collect from stakeholders.

8. Suspension and Offset

8.1 Suspension of Services

Company may suspend or restrict access to the platform, including the ability to submit new checks, if any amount remains unpaid for more than fifteen (15) days after its due date.

Such suspension will not be applied in a manner that prevents completion of in-progress disbursements of insurance proceeds where doing so would violate applicable law or materially interfere with property repair.

8.2 Offset Rights

To the extent permitted by applicable law, Company may offset amounts owed by Customer against funds otherwise payable to Customer through the platform. However, Company will not exercise offset in a manner that would:

interfere with the disbursement of insurance proceeds intended for property repair; or
violate applicable legal, regulatory, or fiduciary obligations, including trust account restrictions.

Where offset is not applied, Customer remains fully responsible for payment of all amounts owed.

9. General

Overage rates, Tier limits, and pricing are as specified in the applicable Order Form or pricing schedule.

For clarity, subscription fees and Check Submission usage fees are separate from transaction-based fees associated with certain check processing services, which will continue to apply as specified in the applicable Order Form or pricing schedule.